Privacy Policy

In this document we explain the privacy policy that Mood Candy (Mood Candy) uses as it collects, uses, and discloses the information you provide at our website, mobile application, and other online products (collectively, Product). We also collect your information when you connect with our customer service and other resources.  

Our privacy policy may change from time to time, in which case we will notify you by revising the date at the topic of the policy page.

Your Information

We collect your information any time you interact with the website or the app: registration, submitting a response, filling out a survey, requesting customer support, submitting a query, making a purchase, and communication. This information includes your name, address, email account, password, and additional information.

In addition, we collect usage information (number of sessions, how long, which sessions), login information (browser used, location, IP address, pages visited), device information (hardware and software) and transactional information (product purchased, price, time of transaction, date, and other information).

We may also have access to your information through a social media account that you may use to access your account with us.

How We Use Your Information

Your information helps us:

Provide services to you including products, transactions, and more.

Improve our services.

Contact you to share information, send receipts, and other messages.

Prevent illegal activities including fraudulent transactions.

Customize the services for you.

Look for trends in usage.

Send you information about our new products, services, and promotions.

Follow the law

Following the law, we might share deidentified aggregated information with third parties.  

In some instances, we may share your information with others. These include:

Lawful requests from authorities, for reasons of security and law enforcement.

With our contractors such as payment processors, email, fraud prevention, and others.

Promotions

We might send you promotional and other communications with your permission from time to time. You can disable receiving these messages at any time.

Data Retention

We follow the legal requirements of the jurisdiction to store the data for the period of time necessary.

Your Rights

You have the right to –

Block receiving promotions and other marketing materials.

Withdraw your consent.

Access the personal data we have about you.

Ask us to correct your personal data.

The above rights are subject to the conditions and limits set by law. Please contact us if we can help with the above. You may reach us at as@resilientoption.com.

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